Am I required to import all transactions in an online credit card export file?
No. You will be shown all the transactions in the export file and may select which transactions to import into QuickBooks®.
What do the different statuses mean for the Import File Table?
The statuses are explained below:
|
Unmatched |
The transaction was compared against the data in QuickBooks® and there was not a transaction with the same amount within a week of each other and with the same check number (or one having a blank number). |
|
Matched |
The transaction was compared against the data in QuickBooks® and there was a transaction with the same amount, within a week of each other and with the same check number (or one having a blank number). |
|
Imported |
The transaction was successfully imported by eZ Credit Card Import into QuickBooks. |
|
Error |
During the importing of the transaction, there was an error with the data in the transaction. |
Can a matched transaction be imported?
Yes. The matching is purely done to help prevent duplicate entries in QuickBooks®. You may still select it for import. Note: A warning message will be shown to ensure the transaction wasn’t accidentally selected, but you may continue to import.
If I import a transaction and later decide I should not have imported it, can I remove the transaction?
Through QuickBooks you may void the transaction. Please refer to QuickBooks help on how to void a transaction.
How do I find out the error associated with a transaction?
Put the cursor over the transaction with the error and an error message will be displayed for that transaction.
How do I know whether the transactions were all imported?
After clicking the Add to Register button, a dialog box opens specifying the number of transactions attempted to be imported, the number successful imports and the number with errors. Clicking the Status column will sort the transactions in order of status. This is helpful for finding the transactions with errors.
How does the transaction get labeled as an error?
eZ Credit Card Import will verify that the required data is present before attempting to import the transaction. If some data is missing, it will label the transaction as an error. Otherwise, the transaction will be attempted to be added to QuickBooks®. QuickBooks® will verify that the data is correct for the type of transaction selected for import. If there is error in the data, QuickBooks® will provide the error message to eZ Credit Card Import .
Can I split a transaction?
Yes. By right clicking on any transaction a context menu is displayed. Select the Split menu option and the Split Transaction window will be displayed allowing you to split the transaction across accounts and/or customers.