Why is QuickBooks required to be running?
For security reasons, eZ Credit Card Import requires that QuickBooks® is running when it is launched. This prevents unauthorized access to your sensitive company information.
Why am I receiving the following error? “The application does not have permission to access this QuickBooks® company data file ….”
During the registration process or at some other point, eZ Credit Card Import was denied access to QuickBooks®. To correct this issue perform the following steps:
1. Open your company file in QuickBooks®.
2. Select Edit | Preferences from the QuickBooks® menu.
3. Select Integrated Applications in the list of preferences on the left hand side of the dialog box.
4. Click the Company Preferences tab.
5. Highlight eZ Credit Card Import line and click Properties. The Properties dialog box opens.
6. Under the Access Rights tab select Allow this application to read and modify this company file and de-select Prompt before allowing access.
7. Click OK on the Properties dialog box.
8. Click OK on the Preferences dialog box.
Going forward, the eZ Credit Card Import will be able to access QuickBooks® for this company file. Note: If you use multiple company files you may be required to perform this procedure on each file.
Why do I need to login into QuickBooks® Online Edition each use of eZ Credit Card Import to get a session ticket?
The session ticket is required to ensure that the person using eZ Credit Card Import has valid access to QuickBooks Online Edition.